77qbc Privacy Policy

1 Introduction

Welcome to 77qbc's Privacy Policy. This policy will inform you in detail about how we collect, use, store, and secure your personal information. By creating your account on 77qbc or by using our services, you are deemed to have accepted this Privacy Policy.

77qbc is an online gaming platform where we offer Sports Betting, slots, fish games, bingo, and many other types of entertainment games. While using our platform, you share various types of information with us. In this document we will clearly explain what information is collected, why it is collected, and how it is used.

77qbc always operates with transparency. If you have any questions or concerns about this Privacy Policy, please contact our support team. We are always ready to answer your questions.

2 What information we collect

77qbc collects various types of information from you so we can provide you with the best service and meet our legal obligations. The information collected falls into three main categories: information you provide, automatically collected information, and information received from third parties.

A. Information You Provide

• Registration Information: Name, date of birth, email address, phone number, address, and password.
• Verification Documents: National ID card, passport, driving license, utility bill, or bank statement.
• Payment Information: Bank account details, card numbers (last four digits), mobile banking account or e-wallet information.
• Contact: Records of chats, emails, or phone calls when you contact our support team.
• Preferences & Settings: Game preferences, language, notification settings, and responsible gaming limits.

B. Automatically Collected Information

• Device Information: IP address, device type, operating system, browser type and version.
• Usage Data: Which pages you visited, how long you stayed, what games you played, and betting patterns.
• Location Data: To confirm your geographic location (based on IP address) to ensure you can legally use the services.
• Cookies & Tracking Technologies: Data to improve your experience and enhance services.

C. Information from Third Parties

• Transaction verification information from payment processors.
• Information from identity verification service providers.
• Risk assessment data from fraud prevention tools.

3 How we use your information

77qbc uses the information collected for various purposes, all of which relate to providing you with services and improving the platform. We only use information for necessary purposes and respect your privacy.

• Account management: To create, maintain, and verify your account.
• Service Provision: To access games, betting features, and other functionality.
• Transaction Processing: To manage deposits, withdrawals, and bonus payments.
• Security & Fraud Prevention: To detect fraudulent activity, money laundering, and multiple accounts.
• Customer Service: To resolve your questions, complaints, and issues.
• Marketing & Promotions: To send you new offers, bonuses, and updates with your consent.
• Responsible Gaming: To identify problem gambling behavior and provide assistance.
• Legal obligations: To meet the requirements of licensing authorities, law enforcement agencies, and regulators.
• Service Improvement: To analyze platform functionality and improve user experience.

4 Who we share information with

77qbc does not sell your personal information to third parties. However, to provide services and meet legal obligations, we may share information with trusted third parties under specific circumstances.

We ensure that all our third-party partners are bound by strict confidentiality agreements and use your information only for the specified purposes. They cannot use or share your information for any other purpose.

5 Information Storage & Retention Period

77qbc retains your personal information only as long as necessary—to provide services, fulfill legal obligations, or resolve disputes. Different retention periods apply to different types of information.

• While the account is active: All personal information is retained as long as your account remains open.
• After account closure: Some information may be retained for up to 7 years for legal purposes.
• Transaction Records: Retained for a minimum of 5 years for financial regulation and audit purposes.
• Marketing Data: You are removed from the marketing list as soon as you unsubscribe.
• Cookies: May be retained from 1 month to 1 year depending on cookie type.

If you request to permanently delete your account, we will delete your personal information unless legally required. However, information necessary to prevent money laundering and investigate fraud may be retained for the legally prescribed period.

6 Our Security Measures

77qbc uses state-of-the-art technology and strict procedures to protect your information. We understand that your trust is our most valuable asset, which is why we never compromise on security.

• SSL/TLS Encryption: All data transmissions are protected with 256-bit encryption.
• Firewall: Our servers are protected by advanced firewalls that prevent unauthorized access.
• Access control: Only authorized personnel can access necessary information.
• Two-Factor Authentication (2FA): We support 2FA for additional security.
• Regular Penetration Testing: Third-party security experts test our systems.
• Data Backup: Regular backups ensure your information is not lost due to any technical issues.
• Intrusion detection: 24/7 monitoring system detects any suspicious activity.

7 Cookies & Tracking Technologies

77qbc uses cookies and similar tracking technologies to enhance your browsing experience and analyze platform functionality. Cookies are small text files stored on your device that help remember your preferences.

Types of cookies we use:

• Essential Cookies: The site will not function properly without these (e.g., login sessions).
• Functional Cookies: Remembers your preferences (language, currency settings).
• Analytics cookies: Helps us understand site usage (which pages are most popular).
• Marketing Cookies: To show you advertisements relevant to your interests (with your consent).

You can control or delete cookies from your browser settings. However, keep in mind that blocking some cookies may prevent certain site features from working properly.

8 Your rights

Under data protection law, you have specific rights regarding your personal information. 77qbc respects these rights and makes it easy for you to exercise them.

• Right of access: The right to know what information we hold about you.
• Right to Rectification: Right to correct inaccurate or incomplete information.
• Right to Deletion: The right to have your information deleted in certain circumstances.
• Right to Restrict Processing: The right to restrict how your information is used.
• Data Portability: Right to receive your information in machine-readable format.
• Right to object: Right to object to data processing for specific purposes.
• Withdrawal of Consent: Right to withdraw previously given consent at any time.

To exercise these rights, email [email protected] or submit a request directly from your account settings. We will respond to your request within 30 days. Please note that in some cases we may not be able to delete all your information for legal reasons.

9 Children's Privacy

77qbc is strictly prohibited for persons under 18 years of age. We do not knowingly collect any personal information from minors. If we learn that a minor has registered on our platform, we will immediately close that account and delete the collected information.

• Age verification is mandatory during registration.
• In suspicious cases, we may request additional identity documents.
• If parents believe their child has registered on our site, please inform us immediately.

We follow a responsible gaming policy and place the highest importance on child protection. Report any suspicious activity to our support team.

10 International data transfer

77qbc is an international platform and your information may be stored and processed on servers located in different countries. The data protection laws of these countries may differ from those of your own country. However, we ensure that your information receives the same level of protection wherever it is located.

• We comply with international data protection standards including the European Union's GDPR.
• We use appropriate safeguards (such as Standard Contractual Clauses) during data transfers.
• All third-party service providers are required to comply with international data protection standards.

Wherever your information is processed, all the rights mentioned in this Privacy Policy remain in effect.

11 Changes to Privacy Policy

77qbc reserves the right to update this Privacy Policy from time to time. Changes may occur due to legal requirements, new technology, or changes in business practices. In case of significant changes, we will notify you.

• Email notifications will be sent for significant changes.
• For minor changes, a notice will be displayed on this page.
• You will be given the opportunity to review before the new policy takes effect.
• Continued use of the site after changes will be considered acceptance of the new policy.

You can see when the policy was last changed by checking the "Last Updated" date at the top of this page. We recommend checking this page regularly.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or your personal information, we want to hear from you. 77qbc takes your privacy seriously and strives to resolve any issues promptly.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. We are always committed to resolving any concerns in a friendly and prompt manner.